Terms of Service

Draft, to be reviewed by a lawyer. This is a working draft prepared by Vibel for customer and internal review. It has not been reviewed by qualified legal counsel and is not a final, lawyer-approved agreement.

Authorized Use

You may use Vibel Reply only with Instagram professional accounts you own or are authorized to manage. You are responsible for the campaigns, keywords, links, and messages you configure.

Platform Compliance

You agree to follow Meta Platform Terms, Instagram policies, applicable messaging rules, privacy laws, advertising rules, and anti-spam laws. Vibel Reply may rate-limit, pause, or disable campaigns that create compliance, abuse, security, or deliverability risk.

Availability

Vibel Reply depends on third-party platforms including Meta, TikTok, email, hosting, database, queue, payment, and AI model providers. We work to operate the service reliably, but uninterrupted availability is not guaranteed.

Operator And Open-Source Core

Vibel Reply is built on OpenReply, an MIT-licensed open-source project, and is operated as a private instance by HAVA Export B.V., trading as Vibel. Questions about these terms: legal@getvibel.com.

Governing Law

These terms are governed by the laws of the Netherlands. Any dispute not resolved informally is submitted to the competent court in Amsterdam.

Assignment

We may assign or transfer this agreement, in whole or in part, to an affiliate or group company (including a successor entity operating Vibel) by giving you written notice; your rights under this agreement are not reduced by such a transfer.